Thursday, June 25, 2026 @ 5:30 PM
TEP’s administration and operations teams play a critical role in creating a safe, organized, and welcoming school environment for students, families, and staff. These teams manage the systems and structures that allow schools to run smoothly, from daily operations and facilities to student services, scheduling, and family communication. By ensuring that logistics, compliance, and support services are handled effectively, they help create an environment where teachers can focus fully on instruction and students can focus on learning.
Based in the Washington Heights and Inwood communities, administration and operations staff serve as key partners to school leaders, educators, and families. Their work supports everything from arrival and dismissal to technology, food services, and community engagement. Through careful planning, responsiveness, and a commitment to service, these roles help build trust with families and maintain a positive, well-functioning school culture that supports student success across all campuses.
Operations and administrative staff make it possible for teachers to focus on teaching and for students to learn without unnecessary disruption. By managing scheduling, logistics, facilities coordination, and front office operations, these team members ensure that daily school routines run smoothly and efficiently. Their work supports everything from safe building operations to timely communication and student services, creating a reliable structure that allows classrooms to function effectively. Through their attention to detail and commitment to service, operations and administrative staff help maintain an organized, welcoming environment where learning can take place every day.
Every interaction with families and students reflects TEP’s commitment to professionalism, care, and high expectations. Operations team members set the tone for the school community by modeling warmth, respect, and clear communication in all of their work. As the first point of contact for many families and visitors, they play a critical role in creating a welcoming and organized environment. By providing accurate information, responding to questions, and offering support with empathy and efficiency, operations staff help ensure that families feel informed, valued, and confident in their partnership with the school.
These roles support daily communication with families, manage student attendance and records, and help ensure that information is accurate, timely, and accessible. Team members assist with front office operations, respond to questions, and coordinate logistics so that students and families receive consistent support. By maintaining organized systems and clear communication, they help create a positive, efficient experience for visitors, caregivers, and students. Their work contributes to a welcoming school environment where families feel informed, supported, and confident in their connection to the school community.
Operations staff support a wide range of systems that allow classrooms and school programs to function smoothly and without interruption. This includes managing schedules, coordinating instructional materials and supplies, supporting transportation and arrival and dismissal processes, and ensuring that technology systems are running effectively. They also oversee day-to-day logistics, problem-solve operational challenges, and work closely with school leaders and teachers to anticipate needs. Through careful planning, organization, and responsiveness, operations teams create the structure and reliability that make high-quality teaching and learning possible every day.
When applicable, TEP also hires staff who support student routines, transitions, and overall school culture, helping to maintain safe, structured, and orderly learning environments. These team members assist with arrival and dismissal, hallway supervision, lunch and recess, and other key moments in the school day, ensuring that students move smoothly between activities and feel supported throughout the day. By reinforcing expectations, building positive relationships, and providing consistent supervision, they contribute to a calm, respectful atmosphere that allows students to focus on learning and feel secure in their school community.
New team members learn the school’s systems and procedures, become familiar with daily operations, and develop a clear understanding of their roles and responsibilities. They build strong working relationships with colleagues and form positive, professional connections with students and families through consistent communication and support. As they grow in the role, they take ownership of daily tasks with accuracy, reliability, and attention to detail, ensuring that routines, schedules, and services run smoothly. Through training, collaboration, and practice, new staff members gain confidence and contribute to a well-organized, responsive school environment that supports teaching and learning.
Over time, success in these roles is reflected in the presence of consistent and reliable systems that support every aspect of the school day. Strong, clear communication with students, families, and colleagues ensures that information is shared accurately and that everyone feels informed and supported. Attention to detail helps prevent small issues from becoming larger challenges and keeps operations running smoothly. The ability to anticipate needs, plan ahead, and respond proactively allows the school community to experience an organized, calm, and well-run environment where learning and teaching can take place without unnecessary disruption.
Required (role dependent):
Preferred:
TEP invests in the development of its operations and administrative staff through ongoing training, collaboration, and clearly defined expectations that support professional growth and effectiveness. Team members receive guidance, feedback, and opportunities to build new skills in areas such as systems management, communication, and family support, allowing them to grow in confidence and impact over time. Through structured onboarding and continuous learning, staff develop a deep understanding of school operations and best practices.
As they gain experience, team members have opportunities to take on additional responsibilities, lead projects, and support broader school initiatives. TEP also provides pathways for long-term growth, allowing operations and administrative staff to advance within their roles or move into leadership positions in school operations and management. This commitment to development helps build a strong, stable team and ensures that staff can build meaningful, lasting careers while contributing to the success of students and school communities.
Ready to support students and educators in a mission-driven school community? Join a team committed to academic excellence, equity, and strong relationships, and help create a safe, organized, and inspiring environment where every student and teacher can thrive.
Administration and operations roles at TEP can include office support, family-facing administrative work, scheduling, logistics, and a range of other school-based support positions, depending on current openings and campus needs. These roles help manage daily systems such as attendance, records, communication, and front office operations, ensuring that families receive timely information and support. Team members may also assist with coordinating schedules, student services, facilities, and transportation, helping the school day run smoothly and efficiently. As staffing needs evolve, additional support positions may be available to strengthen operations, maintain organization, and create a welcoming, well-functioning environment for students, families, and staff.
Not always. While some roles prefer prior experience in a school or educational setting, many positions are well-suited to candidates with transferable skills from other fields. Experience in operations, customer service, logistics, or administrative work can be highly valuable, as these roles require strong organization, communication, problem-solving, and the ability to support people in a fast-paced environment. Candidates from these backgrounds often bring skills in managing schedules, coordinating services, handling information accurately, and providing professional, family-facing support. TEP values a range of professional experiences and looks for individuals who are eager to learn school systems, work collaboratively, and contribute to a positive, student-centered community.
Strong communication, organization, reliability, attention to detail, and a student-first mindset are essential for success in these roles. Team members are expected to communicate clearly and professionally with students, families, and colleagues, manage multiple tasks efficiently, and follow through consistently on daily responsibilities. Accuracy and organization help ensure that schedules, records, and school systems run smoothly, even during high-volume or fast-paced times.
Many roles also value the ability to remain calm and solutions-oriented during busy or unpredictable moments. Staff are often called upon to problem-solve in real time, respond to family questions, and support students with care and professionalism. The ability to stay composed, prioritize effectively, and maintain a positive, supportive presence helps create a safe, well-run environment where students and educators can focus on learning.
Many roles at TEP are campus-based because they directly support students, families, and the day-to-day operations that keep schools running smoothly. Being on site allows staff to respond quickly to student needs, support teachers and school leaders, and provide consistent, in-person service to families. These positions play an important role in maintaining safe, organized, and welcoming school environments where learning can happen without interruption. Specific location details, including which campus a role is based at, are included in each job posting so candidates can understand where the position is located and how it supports the school community.
Success in these roles is reflected in consistent follow-through and the reliable execution of daily responsibilities. Effective systems and organized processes help ensure that schedules, communication, and logistics function smoothly. Creating positive, professional experiences for families builds trust and strengthens partnerships between home and school. Above all, this work helps ensure that the school day runs efficiently and calmly, protecting instructional time so that teachers can teach and students can learn without unnecessary interruption.
Apply online through TEP’s careers page to view current openings and submit your application. If you do not see a position that matches your background or interests at this time, you can join TEP’s talent network to stay connected. By joining the talent network, you will be considered for future opportunities as they become available and can be contacted when roles open that align with your experience, skills, and career goals.
Yes. School-based roles require background checks and appropriate clearances, consistent with the requirements for working in a school environment and with children. These checks help ensure the safety and well-being of students and staff and are conducted in accordance with state and local regulations. All employees must successfully complete the required screening process before beginning work, reflecting TEP’s commitment to maintaining a safe, secure, and trusted school community.
Yes. If multiple roles align with your experience and interests, you are welcome to apply for more than one position. Candidates are encouraged to tailor each application to the specific role, highlighting the skills, experiences, and qualifications that are most relevant to that position. Submitting individualized applications helps the hiring team better understand your strengths and how you might contribute in each role, and it allows you to be considered for multiple opportunities across campuses and departments.
Thanks for reading about Administration & Operations Positions!